Contact
Reservations & General Enquiries
1.800.663.2872
Questions: reserve@pacificcoastal.com
Local: 604.273.8666
Fax: 604.273.6864
Call Centre hours (PST): Monday to Friday 06:30 – 20:15 | Saturday 07:00 – 18:00 | Sunday 07:00 – 20:15
Vancouver Check-in Counter: Monday to Friday 06:15 – 20:45 | Saturday 06:45 – 18:15 | Sunday 07:00 – 20:45
Wilderness Seaplanes Reservations
1.800.343.5963
Vancouver South Terminal Cargo Operations
Phone: 1.855.615.1381 or 604.214.2360
Cargo Call Centre Hours: Sunday to Friday 06:30 – 20:30 | Saturday 06:30 – 17:30
South Terminal Cargo Office Hours: Monday to Friday 06:30 – 20:30 | Saturday 06:30 – 17:30 | Sunday 07:00 – 20:30
Cargo delivery and pick-up is located at Unit 117-4440 Cowley Crescent Richmond, B.C. V7B 1B8.
The ground level entrance is at the North end of the South Terminal Building.
Cargo intended for flights delivered via Canada Post will not be accepted.
Feedback
Please let us know how you feel about any experience with us. We will endeavor to respond within 48 business hours. Our feedback desk is open Mon-Fri (except for statutory holidays). Click here to send us your feedback.
Administration
Phone: 604.214.2358 ext. 72358
Pacific Coastal Airlines Head Office
Vancouver International Airport – South Terminal
4440 Cowley Crescent Unit 204
Richmond, B.C. V7B 1B8
Pacific Coastal Airlines Tax Registration #121386296 RT0001
Finance Office
Credit Card receipts: creditcardenquiries@pacificcoastal.com
Accounts payable: ap@pacificcoastal.com
Accounts receivable: ar@pacificcoastal.com
Refund enquiries: refunds@pacificcoastal.com
Travel agent enquiries: agency@pacificcoastal.com