Contact
Call Centre
1-800-663-2872
Local: 604-273-8666
Hours of Operation:
- Sunday to Friday- 07:00 to 19:00 PT
- Saturday- 08:00 to 17:00 PT
If you booked directly with Pacific Coastal Airlines and cannot cancel your flight online or through our call centre outside of operational hours, please leave a message on our overnight voicemail or complete the form at Cancellation Request Form. For bookings made through a travel agent or online travel agency, please contact them directly.
Important: Cancellations must be made at least 2 hours prior to departure. For more information, please review our Fare Terms & Conditions
Email Support
Reservations & General Enquiries – reserve@pacificcoastal.com
Cargo
Cargo Call Centre: 1-855-615-1381
Hours of operation:
- Monday to Friday – 06:30 to 20:00 PT
- Saturday – 07:00 to 18:00 PT
- Sunday – 06:30 to 20:00 PT
Cargo Email: cargoops@pacificcoastal.com
Vancouver Cargo Office – Located in the Vancouver South Terminal north side
4440 Cowley Crescent, Richmond, BC V7B 1W4
Hours of operation for Vancouver Cargo Office:
- Sunday to Friday – 06:30 to 20:00 PT
- Saturday – 06:30 to 18:30 PT
Administration
Pacific Coastal Airlines Head Office
4980 Cowley Crescent,
Richmond, B.C. V7B 1C1