Contact
Customer Support – Temporary Suspension of Operations
As a result of the recent global outbreak of the COVID-19, Pacific Coastal Airlines is temporarily suspending operations effective March 25, 2020. This decision was made based on the need to be socially responsible during this State of Emergency to help prevent the spread and due to a rapid decrease in demand.
During the temporary service suspension, our customer service support will be offered at a reduced capacity. Customers can contact us through our call centre or by email. Please note, during the temporary service suspension, customers are advised not to contact our airports directly by phone or in person as staff will not be available.
Call Centre
1.800.663.2872
Local: 604.273.8666
Email Support
Reservations & General Enquiries – reserve@pacificcoastal.com
Wilderness Seaplanes Reservations
1.800.343.5963
Administration
Phone: 604.214.2358 ext. 72358
Pacific Coastal Airlines Head Office
Vancouver International Airport – South Terminal
4440 Cowley Crescent Unit 204
Richmond, B.C. V7B 1B8
Pacific Coastal Airlines Tax Registration #121386296 RT0001
Finance Office
Credit Card receipts: creditcardenquiries@pacificcoastal.com
Accounts payable: ap@pacificcoastal.com
Accounts receivable: ar@pacificcoastal.com
Refund enquiries: refunds@pacificcoastal.com
Travel agent enquiries: agency@pacificcoastal.com