Call Centre

1-800-663-2872

Local: 604-273-8666

Hours of Operation:

• Sunday to Friday- 07:00 to 19:00 PT
• Saturday- 08:00 to 17:00 PT

If you booked directly with Pacific Coastal Airlines and cannot cancel your flight online or through our call centre outside of operational hours, please leave a message on our overnight voicemail or complete the form at Cancellation Request Form.  For bookings made through a travel agent or online travel agency, please contact them directly.

Important: Cancellations must be made at least 2 hours prior to departure. For more information, please review our  Fare Terms & Conditions

Email Support

Reservations & General Enquiries – reserve@pacificcoastal.com

Cargo

Cargo Call Centre: 1-855-615-1381

Hours of operation:

• Monday to Friday – 06:30 to 20:00 PT
• Saturday – 07:00 to 18:00 PT
• Sunday – 06:30 to 20:00 PT

Cargo Email: cargoops@pacificcoastal.com

Vancouver Cargo Office – Located in the Vancouver South Terminal north side
4440 Cowley Crescent, Richmond, BC V7B 1W4

Hours of operation for Vancouver Cargo Office:

• Sunday  to Friday – 06:30 to 20:00 PT
• Saturday – 06:30 to 18:30 PT

Administration

Pacific Coastal Airlines Head Office
4980 Cowley Crescent,
Richmond, B.C. V7B 1C1