Children Travelling
Due to Canadian Transportation Agency Rules and Regulations Governing Air Travel for Children, the following travel policy are effective November 4, 2019.
Children: For air travel purposes, children are defined as being between the ages of two and eleven years of age, inclusive. All Children, two years of age or older, must purchase a seat on the aircraft.
Infants: For air travel purposes, infants are defined as being under the age of two years. Infants may travel if held securely on an adult’s lap, or have a seat on the plane if purchased, and with an infant seat secured in the appropriate manner. As per Transport Canada’s safety regulations, the adult to infant ration must be 1:1.
Seating of Children
We offer complimentary advance seat selection, regardless of fare type purchased, for the following customers:
- Parents/guardians and children under the age of 14 who are travelling together
- Unaccompanied minors
- Customers travelling with an infant
To reserve a seat for one of the above needs, contact our call centre at 1-800-663-2872 in advance of travel and our Customer Service Agents will be able to assist you.
Accompanying a Minor
An infant and/or a child’s age will determine the age of the passenger accompanying them during travel. The required ages are as follows:
Age of Child Travelling | Required Age of Accompanying Passenger |
---|---|
0-5 years | 16+ years |
6-7 years | 12+ years |
8-11 years | 12+ years or travel as an Unaccompanied Minor* |
* For information about Unaccompanied Minor travel read below.
Children Travelling Alone
Children travelling point-to-point as unaccompanied minors (UMs) are between the ages of 8-11 years old inclusive.
Fee: $52.50 per direction.
In order to reserve point-to-point travel for children traveling alone please call our Reservations Centre (1.800.663.2872) or contact your travel agent. Online booking is not allowed. Please review the following procedures & policies.
1. A form must be filled out by those dropping off and picking up an unaccompanied minor (UM) . Please note that forms must be filled out each time travel occurs & must be complete prior to the UM boarding our aircraft; photocopies of previously used forms will not be accepted.
2. The individual picking up a child must have valid photo identification in order for Pacific Coastal Airlines to release the child – no exceptions please. The full name & contact information of this individual must be filled out on all forms and note that any individual not listed will not be able to pick up the unaccompanied child – no exceptions please. Names on forms of all parties must match names on official photo I.D. shown by all parties.
3. Should an individual wish to send an unaccompanied minor (UM) on Pacific Coastal Airlines to a destination that requires a connection within our network then the individual will have to organize a responsible adult person to meet the child at the connecting point. The UM will be handed off to this responsible adult and this same adult must then check the UM in again & remain with the child until after the child’s connecting flight has departed. Please note: baggage will be tagged point to point only and a minimum connection time of one (1) hour must be provided; under no circumstances will the baggage be through tagged to the final destination. Two (2) separate reservations must be made with two (2) distinct separate sets of contact information. As well, two (2) separate sets of Unaccompanied Minor (UM) forms must be filled out, one (1) set from the originating base; one (1) set at the next check-in point. Official photo I.D. is mandatory as outlined in item 2.
4. In the event an UM is travelling onward and connecting to another airline our staff will not escort the child on your behalf; a designated adult must meet the child arriving on our flight then take the child and his/her bags to the next airline. Official photo I.D. is mandatory as outlined in item 2.
5. A maximum of 2 UMs may travel per flight.
6. At Pacific Coastal Airlines we take the responsibility of transporting our young travelers seriously. As we operate to destinations with potential adverse weather conditions we will not be able to carry your child traveling alone if there is a weather advisory issued for that flight. In these situations we will work closely with you to re-accommodate your children when conditions improve.
7. Please note that children who require a service animal cannot travel independently using the carriers unaccompanied minor service.