Travel Advisories


Service Dogs

If travelling with a service dog, please complete and submit this form a minimum of 72 hours prior to your flight, for approval and processing.  This allows us enough time to review the form, pose any follow-up questions if required, and arrange appropriate seating for you and your service dog.


Mobility Aids

Pacific Coastal Airlines welcomes customers who use a wheelchair or request that we provide mobility assistance for departure and upon arrival at the destination airport. Please contact us in advance, at 1.800.663.2872, to help determine the most appropriate service for you.

Each customer is welcome to bring one wheelchair, cane, walker, or other mobility aid at no additional charge.


Motorized/Battery Wheelchairs

Pacific Coastal Airlines accepts mobility aids that are powered by dry cell (sealed gel-cell) batteries. Due to the smaller dimensions of our aircrafts, we may need to reserve extra space for motorized wheelchairs. We suggest customers advise us when traveling with motorized wheelchairs as early as possible (at minimum 48 hours in advance) so we may reserve/confirm space.


Accessibility Plan

Pacific Coastal Airlines has prepared a 2023-2026 Accessibility Plan to assist in meeting our requirements under the Accessible Canada Act.