Travel Advisories

Seat Selection

Looking for a seat in the front, back, aisle, or window? Good news – you have choices and can select your seat in advance. 

Here is everything you need to know about your seat selection options. 

Selecting Your Seats

You can select an available seat when booking a new flight on our website.

Need to change your seat? If you wish to add a seat or change a seat for an existing reservation you can do this online through the Manage My Booking or by contacting our Call Centre at 1-800-663-2872 with your Reservation Number, and we will be happy to help you out.

 

FAQ’s

You can select an available seat when booking a new flight on our website. Alternatively, if you wish to select a seat after your reservation has been made you can select a seat online through Manage My Booking or by calling our Call Centre at 1-800-663-2872.
To select a seat in advance is complimentary for our QuikPass Encore and Encore Fares. There is a $5.00 service fee per passenger, per flight for QuikPass Classic, Classic Fares, QuikPass Bravo and Bravo Fares. To learn more about our fare features and benefits click here.

If you choose not to purchase a seat in advance you will be able to choose a remaining available seat during online check-in or one of our Customer Service Agents will assign you an available seat if you check-in at one of our airport counters.
Yes. If you wish to add a seat or change a seat for an existing reservation you can do this online through the Manage My Booking or by calling our Call Centre at 1-800-663-2872.
Once you select a seat the service fee paid is non-refundable.
When you change your flights you will be offered the option to select your desired seat again (subject to availability at the time of booking). Please note that if you change to a different fare type the seat selection fee will be applicable based on the fare that you are changing to.
We offer complimentary advance seat selection, regardless of fare type purchased, for the following customers:
  • Parents/guardians and children under the age of 14 who are travelling together
  • Unaccompanied minors
  • Customers travelling with an infant

To reserve a seat for one of the above needs, contact our call centre at 1-800-663-2872 in advance of travel and our Customer Service Agents will be able to assist you.
There is no charge for selecting a seat in advance if you have a specific seating requirement because of a medical condition or physical disability. We offer complimentary advanced seat selection, regardless of fare type purchased, for passengers requiring assistance, passengers traveling with an escort, or passengers travelling with a service animal.

To reserve a seat for special needs, contact our Call Centre at 1-800-663-2872 in advance of travel and advise the nature of your disability and how we can best offer you assistance.
It depends on the seat that you select as you could be seated next to another passenger. You can view the seat maps for our Beechcraft 1900 and Saab 340 aircraft above. Many of the seats on our aircraft are not directly attached to seats. Alternatively, we also offer some seats right next to each other if you prefer to sit next to or close to your travel companion.

You can view our seating map in the image below.
If you have made a reservation through our group travel department (for groups of 8 or more passengers) your group will be complimentary assigned seats close together based on available seats at the time of booking. If your reservation was not made through our group travel department you will be able to select available seats at the time of booking. Seat selection fee will be applicable to the terms and conditions of the specific fare your group has booked.
Saab 340 A & B:

Seat Width: (armrest to armrest):  18 in ( 0.45m)

Seat Depth: 19 in ( 0.48m)

Beechcraft 1900:

Seat Width: (armrest to armrest):  17.5 in ( 0.44m)

Seat Depth: 19 in ( 0.48m)

 

Seating Map

Check out our seating map to choose the best seat for you!