If you are traveling with checked baggage we recommend that you drop off your checked baggage 60 minutes prior to your scheduled departure time with one of our agents at our check-in counters. We are unable to accept checked baggage that is dropped off 40 minutes or less prior to your scheduled departure time.

We make every effort to ensure your luggage travels with you. However, there are times where we cannot accommodate all checked baggage due to payload restrictions. We trust our passengers will keep this in mind when packing, keeping important items with them in their carry-on (i.e medication, keys, etc.).

A checked bag is one item, weighing up to a maximum of 50 pounds (23 kilograms) with maximum linear dimension of 62 inches (158 cm). Linear dimension is calculated by adding together the bags outside height, width and length. All wheels and handles should be included when measuring.

*Some exclusions apply

QuikPass Fares (including GST)

Oversized or Overweight Checked Baggage

Pacific Coastal Airlines does not accept single checked bags exceeding 70lbs (except for large checked pets). An overweight item is a single piece of checked baggage between 50lbs and 70lbs. In addition, an oversized item will be any single piece exceeding 62” linear dimensions. If an item weighs more than 50lbs and/or exceeds 62” linear inches the item will be deemed to be oversized/ overweight.  See chart, above, for rates.

Guaranteed Baggage

To avoid the possibility your baggage follows you on a subsequent flight, guaranteed baggage space is available for purchase through our reservation department or your local travel agency. Guaranteed baggage space will confirm up to 200lbs or 91kgs of baggage, with no restriction on the number of pieces. Although guaranteed baggage allows you to check-in up to 200lbs, please note, Pacific Coastal Airlines does not accept single checked bags exceeding 70lbs. Due to space availability, the number of guaranteed baggage spaces available to purchase for a flight may be limited. Please consult your travel agent or our reservation staff at 1.800.663.2872 for details.

Lithium Batteries

Lithium batteries are considered dangerous goods. Pacific Coastal Airlines will not accept lithium batteries loose in checked baggage or as cargo. Lithium batteries can only be accepted in checked baggage if installed in a device. Loose lithium batteries need to be in carry-on baggage, or on a passenger. More information.

Baggage Claims

Please examine your baggage’s condition upon arrival. If the condition is less than what it was when you checked in, please report to a customer service agent at our check-in counter right away.

If you’re unable to do this, please completely fill in the applicable form (Damage and/or Pilferage Claim Form/CB-006) below within 4 hours of your arrival. If you can’t locate your checked baggage upon arrival, notify one of our agents right away. If you’re unable to locate one of our agents complete and submit the Lost Baggage Claim Form (CB-005) within 4 hours of your arrival.

Please click here for the Damage and/or Pilferage Claim Form
Please click here for the Lost Baggage Claim Form

Security Screening

Checked baggage will be processed through screening prior to loading on all Pacific Coastal Airlines flights operating between the Vancouver South Terminal and the following airports: Victoria Int’l., Cranbrook, Comox, Campbell River, & Williams Lake.

Checked baggage containing items that are prohibited onboard an aircraft may be opened by authorized security screeners for further inspection. For further information regarding prohibited items, please visit the Canadian Air Transport Security Authority (CATSA) website or call 1.888.294.2202.

Baggage Transfer

Baggage will be transferred on all connections within the Pacific Coastal Airlines network; however, we are not able to transfer baggage to other airlines on your behalf. When connecting to other airlines, you will need to claim your baggage upon arrival in Vancouver, and re-check it when you reach your next carrier.

Military Baggage Information

Any Canadian Military (former or current) Personnel traveling for business and/or personal can check-in two checked bags, up to 50lbs and/or 62” linear dimensions each, at no additional charge. To be eligible for this, the passenger must present one of the following valid military identification at check-in.

• A CFOne card with “CF” or “V”
• Record of Service Card (NDI 75)
• Department of National Defence Card (NDI 20)
• Department of National Defence Temporary Card (NDI 10)
• Any Veterans Affairs Canada (VAC) Benefit Card
• Discharge Certificate from any branch of the Canadian Military
• Statement of Service from any branch of the Canadian Military
• Certificate of Service (CF 54 or CF 75) from any branch of the Canadian Military

Please note this benefit is not extended to a spouse, partner or family members of the Canadian Forces Member. In addition, if the checked bags (s) are overweight or oversized, applicable overweight and/or oversized checked baggage fees apply.

Articles Accepted as Baggage

Pacific Coastal Airlines will accept for transportation as baggage such personal property as is necessary or appropriate for wear, use, comfort, or convenience for the passenger for the purposes of his trip.

Baggage shall consist only of wearing apparel, non-liquid toilet articles and similar effects for actual use which are necessary and appropriate for the comfort and convenience of the passenger for the purpose of journey and not intended for other persons or for sale.

Refer to Pacific Coastal Airlines Domestic scheduled Tariff, sections 18.0 through to 18.4 inclusive for complete details. https://www.pacificcoastal.com/information/tariffs/