Travel Advisories

Travel Advisories

CARGO - We are temporarily restricting all new secure cargo shipments.

December 18, 2023

Effective immediately Pacific Coastal Airlines is temporarily restricting all new secure cargo shipments. This restriction is applicable for shipments shipped from or to the following airports:

  1. Kamloops
  2. Penticton
  3. Nanaimo

Our non-secure cargo service is not included in the temporarily restriction.

Cargo Shipments have some dates unavailable for receipt & release of Cargo in the following stations:

  • Prince George Airport (YXS) – Closed Saturday, December 23.

We apologize for any inconvenience this may cause, and thank you for your patience.

For more information please contact us at 1-855-615-1381 or cargoops@pacificcoastal.com

Assistance Services

We recognize that there are times when our customers may require some additional assistance when travelling with us, and we strive to meet and exceed all our customers’ accessibility needs. If you require accommodation, please contact our reservations team at 1.800.663.2872

Caller ID Spoofing Scam

Please be aware of illegitimate telemarketers who may change the information that appears on the Caller ID display (a practice known as Caller ID spoofing) to misrepresent themselves and to trick Canadians into answering the call. Pacific Coastal Airlines has received reports from the public advising they have received Caller ID spoofing phone calls displaying “Pacific Coastal Airlines” as the caller ID.

Email (phishing) and telephone scams are common methods used by criminals to lure people into disclosing personal information such as credit card numbers and account information. These scams intentionally impersonate trusted brands to leverage goodwill and avoid suspicion. They appear to be authentic and may go so far as to use logos and official-sounding email addresses. If you are unsure if an email you have received is from Pacific Coastal Airlines or not, we recommend not opening it or clicking any links and contacting us directly by phone at 1-800-663-2872.

If you feel that you have been the target of suspicious activity, please contact the RCMP Canadian Anti-Fraud Centre at 1-888-495-8501, or visit their website.

If you need to make changes to your reservation or confirm your reservation, please ensure that you access our official website at www.pacificcoastal.com or contact us directly at 1-800-663-2872.
Busy Holiday Season

We are expecting a busy holiday travel season. Visit our website here for tips and reminders to help make your travel journey as smooth as possible.

Daily Travel Outlook

When forecasted weather or other conditions that may cause flight delays and possible cancellations, affected airports are listed on our Daily Travel Outlook page.