Baggage Allowance General Information

Checked baggage allowance is limited to 50 lbs (23 Kgs) per fare-paying passenger. Passengers are not restricted as to the number of pieces being checked, so long as the total weight does not exceed 50 lbs. While our 50 pound baggage allowance is complimentary, it is not a guarantee. We make every effort to ensure your luggage travels with you; however, there are times where we cannot accommodate all checked baggage simply due to payload restrictions. See Guaranteed Baggage below for information on how you can guarantee your baggage, if it simply has to get there with you.Though we do not offer baggage allowances for infants traveling for free, passengers may check one car seat and one stroller at no additional charge. See our Car Seats & Strollers section. Infants are defined as any child who has not yet reached his/her 2nd birthday. In order to comply with Transport Canada safety regulation, the adult to infant ratio must be 1:1.  Articles Accepted as Baggage.

Excess Baggage

Baggage exceeding our allowance is subject to our excess baggage rates. Subject to aircraft weight and space availability, it’s possible that it could travel with you on your flight. In the event that your excess baggage must follow on a subsequent flight, you are responsible for forward shipping expenses and arrangements.

Guaranteed Baggage

To avoid the possibility your baggage follows you on a subsequent flight, guaranteed baggage space is available for purchase through our reservation department or your local travel agency. Guaranteed baggage space will confirm up to 200lbs or 91kgs of baggage, with no restriction on the number of pieces. Please consult your travel agent or our reservation staff at 1.800.663.2872 for details.

Musical Instruments and Sporting Goods

Please see Equipment for information on musical instruments, sporting equipment, firearms, and dangerous goods.

Lithium Batteries

Lithium batteries are considered dangerous goods. Pacific Coastal Airlines will not accept lithium batteries loose in checked baggage or as cargo. Lithium batteries can only be accepted in checked baggage if installed in a device. Loose lithium batteries need to be in carry-on baggage, or on a passenger. More information.

Baggage Claims

Please examine your baggage’s condition upon arrival. If the condition is less than what it was when you checked in, please report to a customer service agent at our check-in counter right away.
If you’re unable to do this, please completely fill in the applicable form below within 48 hours and return it to us.

Please click here for the Damage and/or Pilferage Claim Form
Please click here for the Lost Baggage Claim Form

Security Screening

Checked baggage will be processed through screening prior to loading on all Pacific Coastal Airlines flights operating between the Vancouver South Terminal and the following airports: Victoria Int’l., Cranbrook, Comox, Campbell River, & Williams Lake.

Checked baggage containing items that are prohibited onboard an aircraft may be opened by authorized security screeners for further inspection. For further information regarding prohibited items, please visit the Canadian Air Transport Security Authority (CATSA) website or call 1.888.294.2202.

Baggage Transfer

Baggage will be transferred on all connections within the Pacific Coastal Airlines network; however, we are not able to transfer baggage to other airlines on your behalf. When connecting to other airlines, you will need to claim your baggage upon arrival in Vancouver, and re-check it when you reach your next carrier. Pacific Coastal Airlines is proud to offer complimentary shuttle service between the Vancouver South Terminal and the Main Terminal to assist you with your connections.

Articles Accepted as Baggage

Pacific Coastal Airlines will accept for transportation as baggage such personal property as is necessary or appropriate for wear, use, comfort, or convenience for the passenger for the purposes of his trip.

Baggage shall consist only of wearing apparel, non-liquid toilet articles and similar effects for actual use which are necessary and appropriate for the comfort and convenience of the passenger for the purpose of journey and not intended for other persons or for sale.

Refer to Pacific Coastal Airlines Domestic scheduled Tariff, sections 18.0 through to 18.3 inclusive for complete details.