To our valued customers:

The impact of COVID-19 on the health and safety of people and communities is extensive, and local businesses are now feeling its effects. The aviation industry has been particularly hard hit. Pacific Coastal fully supports the efforts of Canada’s federal and provincial governments and health agencies to stem the transmission of this virus. However, there is at present no certainty on when the current situation will end.

Due to the rapidly deteriorating situation and the need to be socially responsible during this State of Emergency, I am announcing that effective end of day Tuesday, March 24 we will implement a temporary suspension of all Pacific Coastal network operations and anticipate that we will resume regular operations on June 1, 2020. Link operations will continue under the guidance and direction of WestJet until further notice.

I wish again to stress that this is a TEMPORARY MEASURE only, and that we will continue to monitor the situation with the aim of re-establishing operations and recalling employees as soon as we are able.

I recognize the impact this will have on the people and the communities we so proudly serve, but given the rapidly deteriorating situation and uncertain future, we have no other choice but to take this drastic step to ensure the health and safety of our employees and the public, and the financial survival of our airline.

We are appreciative of all the support we have received from our customers over the years, and look forward to seeing you on board a Pacific Coastal flight sometime in the future. In the meantime, I urge everyone to follow the important recommendations provided to you by credible health authorities on how to manage your personal health at this time.

Customers who were scheduled to travel between Wednesday, March 25 and Sunday, May 31, 2020 inclusive have now been contacted with further information.

Quentin Smith
President

Updated on April 14: The temporary service suspension has been extended from May 2 to May 31, 2020. We now anticipate that we will resume service on June 1, 2020 with a modified schedule.