Check-In

To assist us with on-time departures, passengers should check-in at least 45 minutes prior to the scheduled departure. Failure to check-in at least 20 minutes before departure time may result in cancellation of your entire reservation.

No-show policy: effective September 3rd, 2008 failure to cancel a reservation in advance of
check-in and not showing up for your flight will result forfeit of payment for that segement
(no credit given) and subsequent flights cancelled--no exceptions.

 Identity Screening Regulations -

As per Transport Canada, Identity Screening Regulations require all passengers who appear
18 years of age or older to present the following ID at check-in and before boarding:

• One piece of valid government-issued PHOTO ID that shows name,
  date of birth, and gender.
  
  ....OR
  
• Two pieces of valid government-issued ID (without a photo) one of which
  shows date of birth, and gender.
  
  ...AND
  
• The name on the identification must match the name on the boarding pass.
  

                                                  More Information
                         Transport Canada's Passenger Protect Program