Fare Terms & Conditions

Bravo Fare

  • 100% non-refundable
  • Checked Baggage Fees: 1st piece = $21.00, 2nd piece = $26.25, 3rd or more/overweight/sized = $78.75
  • Changes: $78.75 fee, per direction, per passenger, plus any applicable fare difference
  • Cancellations: $78.75 fee, per direction, per passenger (remaining balance held as a travel credit)
  • Changes and/or cancellations must be made at least 2 hours prior to departure
  • Same-Day Earlier Flight Change: $52.50 per passenger, per direction (must be done at check-in counter)
  • Name Changes: not permitted
  • Priority Protection Travel Status: 3

Classic Fare

  • 100% non-refundable
  • Checked Baggage Fees: 1st piece = Free, 2nd piece = $26.25, 3rd or more/overweight/sized = $78.75
  • Changes: $52.50 fee, per direction, per passenger, plus any applicable fare difference
  • Cancellations: $52.50 fee, per direction, per passenger (remaining balance held as a travel credit)
  • Changes and/or cancellations must be made at least 2 hours prior to departure
  • Same-Day Earlier Flight Change: $26.25 per passenger, per direction (must be done at check-in counter)
  • Name Changes: $52.50 per passenger, per reservation
  • Priority Protection Travel Status: 2

Encore Fare

  • 100% refundable
  • Checked Baggage Fees: 1st piece = Free, 2nd piece = Free, 3rd or more/overweight/sized = $78.75
  • Changes: no charge, applicable fare difference may apply
  • Cancellations: no charge (refunds processed by calling 1-800-663-2872 or emailing refunds@pacificcoastal.com)
  • Changes and/or cancellations must be made at least 2 hours prior to departure
  • Same-Day Earlier Flight Change: no charge (must be done at check-in counter)
  • Name Changes: no charge
  • Priority Protection Travel Status: 1

QuikPass Bravo Fare

  • 100% non-refundable
  • Checked Baggage Fees: 1st piece = Free, 2nd piece = $26.25, 3rd or more /overweight/sized = $78.75
  • Changes: $78.75 fee, per direction, per passenger (changes are subject fare availability)
  • Cancellations: $78.75 fee, per direction, per passenger (remaining balance refunded to QuikPass account)
  • Changes and/or cancellations must be made at least 2 hours prior to departure
  • Same-Day Earlier Flight Change: $52.50 per passenger, per direction (must be done at check-in counter)
  • Name Change Fee: $78.75 per passenger, per reservation

QuikPass Classic Fare

  • 100% non-refundable
  • Checked Baggage Fees: 1st piece = Free, 2nd piece = Free, 3rd or more /overweight/sized = $78.75
  • Changes: $52.50 fee, per direction, per passenger (changes are subject fare availability)
  • Cancellations: $52.50 fee, per direction, per passenger (remaining balance refunded to QuikPass account)
  • Changes and/or cancellations must be made at least 2 hours prior to departure
  • Same-Day Earlier Flight Change: $26.25 per passenger, per direction (must be done at check-in counter)
  • Name Change Fee: $52.50 per passenger, per reservation

QuikPass Encore Fare

  • 100% refundable
  • Checked Baggage Fees: 1st piece = Free, 2nd piece = Free, 3rd or more /overweight/sized = $78.75
  • Changes: no charge (changes are subject fare availability)
  • Cancellations: no charge (remaining balance refunded to QuikPass account)
  • Changes and/or cancellations must be made at least 2 hours prior to departure
  • Same-Day Earlier Flight Change: no charge (must be done at check-in counter)
  • Name Change Fee: no charge

No shows
Failure to cancel a reservation 2 hours prior to departure or not showing up for your flight will result in:

  1. forfeiture of payment for the “no-show” segment (no credit given)
  2. subsequent segments will be cancelled, regular cancellation features will apply, balance remains as a credit file valid for one year from original date of booking

Same-Day Earlier Flight Change
With the purchase of any confirmed ticket customers have the option to make a confirmed change for a flight departing earlier on the same day of original confirmed travel. Charges may apply depending on the fare brand purchased. This change can only be done at the airport check-in counter. More information.

24-Hour Cancellation Policy:
Full refunds are offered for all reservations that are made and cancelled within 24 hours of original purchase. Important: cancellations must be made at least 2 hours prior to departure. Please call our reservation team at 1.800.663.2872 to apply this policy to your booking.

24-Hour Change Policy:
Changes can be made within 24 hours of the original purchase without applicable change fees; however, fare difference may apply. Important: changes must be made at least 2 hours prior to departure. Please call our reservation team at 1.800.663.2872 to apply this policy to your booking.

Credit Files
In the event a non-refundable reservation is cancelled a credit file, minus the cancellation fee, is created and can be used towards future travel anywhere in Pacific Coastal Airlines’ network. This credit is also transferable to another person. If the value of the future travel exceeds the credit amount then the difference will be charged; if less then a credit balance will remain on file. Important: credit files are valid for one (1) year from the original date of purchase. This means that travel must be booked and completed within the year and before the expiry date. A one-time extension to a maximum of 6 months from expiry of credit is permitted free of charge for Encore Fares, and $78.75 each for both Classic and Bravo Fares.

To book using a credit, please contact our Call Centre at 1.800.663.2872 and have your credit file number ready.

QuikPass Accounts
QuikPass accounts remain active for 365 days from the date of last deposit. Approximately 45 to 60 days prior to the account going inactive, account holders are given notice (via email) that their account is approaching deactivation. Account holders have the option to (1) have the account balance carry forward without penalty by making a new minimum deposit to the account before the expiration date (minimum deposit amounts: Encore $2000, Classic $1500, Bravo $1000) or (2) have a six month extension applied to the account for a fee of $78.75.